Identity verification (KYC)
On this page
Identity verification, also called KYC ("know your customer"), proves that you are a real person or business. The marketplace may ask for it before you request a payout, bid on high-value auctions or receive the verified seller badge.
Which documents are accepted#
- Passport
- National ID card
- Driving licence
- Business registration, for company accounts
How to send your documents#
- Open Identity Verification in your member menu.
- Enter your name exactly as printed on the document, your date of birth and the issuing country.
- Upload a clear photo or scan of the front, and the back when the document has one.
- Press Send for review.
Our team checks the documents and e-mails you the result. The page always shows your current status.
If your documents are not accepted#
The page tells you why. Common reasons are a blurred photo, a cut-off corner, an expired document or a name that does not match your account. Fix the problem and send them again.
Tip: photograph the document on a dark, plain surface in daylight, with all four corners visible.
Your documents are stored privately and are only seen by staff who review them. Read the Privacy Policy for details.