Policies & disputes

Disputes, refunds, reports, support tickets and safe trading. 4 articles

Open a disputeA dispute asks our team to step into a sale that went wrong. You can open one on a paid order that has not completed yet. When to open a dispute You paid but did not...Policies & disputes2 min read
RefundsYour payment is protected until you confirm that the domain is in your account. If the sale fails, you get your money back. When a purchase is refunded The seller does...Policies & disputes2 min read
Report a listing or a trademark issueHelp us keep the marketplace clean. If a listing looks fraudulent, breaks our rules or infringes a trademark, tell us. Report a listing Open the listing and press Report...Policies & disputes1 min read
Support tickets and safe tradingCan't find the answer in the Help Center? Our support team is there for you. Open a ticket Sign in and open Open a ticket under Support Tickets. Choose the category that...Policies & disputes1 min read