Transfer a sold domain (sellers)

When a sale is paid, you get a notice and the sale appears under My Sales. Transfer the domain before the deadline shown on the sale.

Before you start#

• Make sure the sale says it is paid. Never transfer on the strength of an e-mail or a screenshot.
• Wait for the buyer's transfer details. The sale page shows them when they arrive.
• Check that the domain is not about to expire and that your registrar account is in good standing.

If the buyer chose a push#

1. Sign in at your registrar and find the push or "move to another account" option.
2. Enter the buyer's account name or ID exactly as shown on the sale page.
3. Back on AIODomain, press I pushed the domain, then Mark as transferred with a note.

If the buyer chose a registrar transfer#

1. At your registrar, unlock the domain and turn off any transfer lock or privacy setting that blocks it.
2. Get the authorisation code (also called EPP code or transfer key).
3. Enter it in the code form on the sale page and confirm the domain is unlocked. It is stored encrypted.
4. Approve the transfer if your registrar e-mails you to confirm it.
5. Press Mark as transferred and say what you did.

Never write the authorisation code in the note or in a message. Use the code form only.

You can add evidence, such as a screenshot of the registrar page, with Add evidence. It helps if a dispute is opened.

Related: How a domain transfer works.