Frequently asked questions
Buying
How do I buy a domain?
Search for a name, open the listing and contact the seller with your offer. Once you agree, the seller transfers the domain to you. Buy Now checkout and offers with secure payment arrive in the next releases.
How do I know a seller really owns the domain?
Look for the Verified badge: the seller proved ownership with a DNS record that we check again regularly. Prefer verified listings and keep the conversation on the marketplace.
What does the verified badge mean?
The seller proved ownership of the domain with a DNS record we checked. We re-check it from time to time.
Selling
How do I sell a domain?
Register as a seller, add the domain, set your price, verify ownership with a DNS record and submit the listing. It goes live after a quick review.
What does it cost to sell?
Listing is free. A commission applies only to sales completed through the marketplace once checkout is available; the rate is shown on the Sell page.
Can I mark a domain as sold?
Yes: open a support ticket with the buyer details and our team records the sale, so the domain shows under Recently sold and leaves the market.
Can I change my price later?
Yes, any time from My Domains. Buyers who watch the domain are told about price drops.
Transfers
How long does a transfer take?
A push between accounts at the same registrar takes minutes. A transfer between registrars usually takes 5 to 7 days.
General
Which currencies can I use?
Prices are stored in US dollars and shown in the currency you choose (USD, EUR, GBP, BDT and more).
How do I report a listing?
Use the Report link on the listing page. Trademark owners can also use the Report Abuse page.
No question matches
Try other words, or ask us directly.
Still have a question?
The help center has guides for buyers and sellers, and our team answers every message.